Easy Anytime Returns
We hope that you are perfectly happy with your order from Trekitt, but we understand that you may want to return your purchase. We offer an unlimited returns period and we endeavor to process all returns within 48 hours of receipt. For health and safety purposes, this excludes underwear & facemasks
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Trekitt Common Sense 3 year Guarantee.
We love this business and take a lot of time personally selecting the products we sell. We are confident that the kit we select is the best currently available, because of this we offer our Trekitt Common Sense 3 year guarantee on every product we sell.
Put simply - if within 3 years a fault develops in the materials or manufacturing of a product that we sold you, we will sort it out.
The "common sense" bit. Please don't send us kit that has obviously been used and abused and is completely worn out, and then expect us to replace it. Stuff does wear out, it's a fact of life, however if you feel that your purchase is faulty send it back to us.
We cannot make any decisions without seeing the item so we reserve the right to inspect the item to determine the cause of the fault. We will then contact you to reach a fair and agreed solution, which may be a refund, replacement or a professional repair.
Return your items along with a completed Trekitt returns form (from our website) including as much detail about the fault as you possibly can. It is essential that you supply your order reference/proof of purchase
Free, tracked delivery over £30
Standard Delivery Service - £3.00 on all orders up to £30.00
Tracked Delivery Service - FREE on all orders over £30.00
Premium Delivery Service - Multiple options available at the checkout including a Saturday morning delivery!
All orders received before 3pm are packed and dispatched the same working day. This excludes Saturdays, Sundays and Bank holidays.On occasion goods are subject to availability and delay in delivery of goods is sometimes outside our control.
Click & Collect - FREE ON ALL ORDERS - Buy online and collect from the Hereford shop
We're currently rated /5 based on un-edited reviews by confirmed customers.
We've been doing what we do for nearly 30 years and we think that we're pretty good at it by now.
But just spouting on about how much time we invest in looking after our customers, how much we actually care that you get the right kit for the job - and that it gets to you when you want it, can seem like lip service if it's not backed up by some honest and open reviews.
Whenever someone orders from us, we ask them to kindly review their experience. That way, we know we're doing a good job and it helps other customers make a decision to buy from us. Read reviews here.
Customer Rewards - Earn whilst you spend.
Buy this item today and earn the amount below off your next order!
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