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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
90-day returns period
We hope that you are perfectly happy with your order from Trekitt, but we understand that you may want to return your purchase. We offer a 90 days return period from the date of purchase, and endeavour to process all returns within 48 hours of receipt.We do not offer a free returns service. Therefore, all customers are responsible for any postage costs when returning any goods (excluding warranty returns).
For your convenience, follow here to the Royal Mail Returns Portal to arrange return postage for your items. This is not a Trekitt operated service.The Trekitt Returns Policy Includes...A 90 day return period and the Trekitt 2-year Common Sense Guarantee.ExemptionsPPE (Facemasks, Climbing Equipment etc. ), Food Goods, Socks & Underwear can only be returned if they have not been worn and/or removed from their original packaging with all swing tags still attached. If there is any sign or possibility that the goods have been used, tampered with or contaminated in any way, then we cannot accept a return on the grounds of consumer safety. Zips are typically not covered under a manufacturer's warranty.The above does not affect the Consumer Contract Regulations. Click here to read more.
Brand:Trekitt
Code:GIFTVOUCHER_CLOUDPOS20
Our Trekitt Gift Vouchers come in 3 different denominations £10, £20 & £50. They are a perfect gift if you don't quite know what to buy for anyone who loves the outdoors. These vouchers can be redeemed either on the Trekitt website during the checkout stages or in our Hereford Shop. Vouchers will be sent out via email, but please note that we only email 1 voucher per order. So the total of all gift vouchers in the basket will be sent as a single voucher (i.e. 4 x £20 vouchers will be sent as a single £80 voucher). If multiple vouchers are required then separate orders will need to be placed.
How to purchase a Trekitt Gift Voucher
You will receive your Gift Voucher via email when your order is processed at our warehouse between Mon - Fri 08:00 - 16:00. If your order is placed after 16:00 you will receive the Gift Voucher on the next working day. You can Forward the email on to the recipient, or write it down the code in a nice card.
How to Redeem a Trekitt Gift Voucher Online
When redeeming a gift voucher online, you must use the full value of the voucher on your basket, excluding the cost of shipping. However, if the Gift Voucher is used in the Trekitt Shop, the remaining balance will remain on the same Gift Voucher Code ready for your next purchase.