Established in 1986 Trekitt is family owned and run. We have always been driven by our passion for wild places and mountains and have enjoyed sharing those experiences with our customers for over 30 years.

Trekitt provides top quality equipment and clothing for mountaineers, hill walkers, climbers and travellers and has grown over the years to cater for a wide range of outdoor activities. We hold large stocks of specialist clothing and equipment from the worlds best brands backed up by our award winning customer service.  We are more than a shop, we are a service for adventure, we fully understand that to get the most from your passion you need the best kit that is fit for purpose and suits you personally.  We offer expert boot and rucksack fitting services in our Hereford shop and are always happy to discuss your equipment needs, so just call us.

The Hereford shop is open Monday to Saturday from 09:00 - 17:30.

We are closed on Sundays and Bank Holidays because we value our free time and want to keep it that way.

51 Eign GateHereford Herefordshire HR4 0AB
   11/02/2019 12:08:43

Customer Support Team


We are looking for an enthusiastic support agent for our rapidly expanding and busy customer service team. Customer service is one of the most important roles in our company and is responsible for upholding our high standards of customer care. You will be expected to delight our customers and deal with their needs in a professional, friendly and timely manner.

This is a full-time position, 42.5 hours per week, worked over 5 days to include Saturdays on rotation. We offer competitive rates of pay and many other benefits.

Applicants must have excellent communication skills, be well organised, self-motivated and have a keen eye for detail. Confidence with Microsoft Office Suite is an advantage as is experience with ZenDesk or similar Customer Support software.

Ideally, you will be a keen outdoor enthusiast and have a strong grasp of our product range and it's underpinning technologies. Although prior technical/product knowledge is preferable full training will be provided for the right candidate.

So, if this sounds like the job for you, please send your C.V together with a covering letter to

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The product I bought was competitively priced. The video demonstration of the product assisted me in my decision to purchase the item and was very informative, as it showed all of the features and the fit. I chose "click and collect" which was an efficient and quick process. I would definitely shop here again.

Amanda  •   19 Jan 2019.

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