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"I first noticed Trekitt by their fantastic YouTube videos, which were very informative and honest. So I headed on over to the website and looked at various coats to try and determine which to go for. Being a bit of a muppet I didn't really have a clue what was best so contacted customer services who directed me to a few coats but said he would go away (over the weekend!) and think some more and get back to me Monday. I thought it was just a fob off as the conversation had been going a while but low and behold on Monday morning an email appears with suggestions! I was so pleasantly surprised that if I hadn't already been convinced to buy with them, it was concreted then. I bought 2 coats from them the same day and very shortly after they appeared. The fit was exactly as they had suggested it would be, the quality of the items was as described and I am very happy with them. In this day and age of large companies taking a backward step from customer service, it is such a breath of fresh air to be treated with such a personal touch. If I ever need anything outdoorsy, I know exactly where I'm going."
Piers • Oct 2019.
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