Established in 1986 Trekitt is family owned and run. We have always been driven by our passion for wild places and mountains and have enjoyed sharing those experiences with our customers for over 30 years.

Trekitt provides top quality equipment and clothing for mountaineers, hill walkers, climbers and travellers and has grown over the years to cater for a wide range of outdoor activities. We hold large stocks of specialist clothing and equipment from the worlds best brands backed up by our award winning customer service.  We are more than a shop, we are a service for adventure, we fully understand that to get the most from your passion you need the best kit that is fit for purpose and suits you personally.  We offer expert boot and rucksack fitting services in our Hereford shop and are always happy to discuss your equipment needs, so just call us.

The Hereford shop is open Monday to Saturday from 09:00 - 17:30.

We are closed on Sundays and Bank Holidays because we value our free time and want to keep it that way.

51 Eign GateHereford Herefordshire HR4 0AB

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Important information about Customer Rewards
It is possible that we have created multiple Customer Rewards accounts for you and you might be missing out on points you've earned.
1/4OK. How might this have happened?

Customer Rewards Accounts are created based on the email address provided during checkout and the points generated are recorded against that email address. if you've used different email addresses when checking out with us in the past, you'll definitely have more than one Customer Rewards account.

2/4Gotcha. How do I know if this is a problem for me?

If you've shopping before and any of those transactions were completed with different email addresses, you've definitely got more than one Customer Rewards account. This most commonly occurs when the email address associated with your PayPal account is different to the email address you used to create your Trekitt account with us.

3/4It's looks like I've done that! What should I do next?

You can update your account with us to use the same email address as that of your PayPal account. That means that all future purchases, including today's, will be generating points against one Customer Rewards account regardless of it you choose to pay with PayPal, a bank card or via Click & Collect.

What's more, any points you have associated with that account right now will be available to you to use on today's order.

4/4I want to transfer my points instead. What should I do?

If you want to transfer the Customer Rewards points you have generated for the existing email address associated with your Trekitt account, we'll need to transfer them for you (you can't do this bit yourself).

If you would like to transfer your Customer Rewards points balance, you must contact us direct via 01432 263 335 or visit us in our store.

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The whole ordering and delivery process went very smoothly but unfortunately the boots I had ordered were slightly too narrow and had to be returned, the no quibbles returns process was quick and easy, with Trekitt keeping me informed by email at every step of the way, including receipt of my parcel and when my refund had been processed. Service and communication with this company always excellent.

Steve.B  •   8th Aug.

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