Established in 1986 Trekitt is family owned and run. We have always been driven by our passion for wild places and mountains and have enjoyed sharing those experiences with our customers for over 30 years.

Trekitt provides top quality equipment and clothing for mountaineers, hill walkers, climbers and travellers and has grown over the years to cater for a wide range of outdoor activities. We hold large stocks of specialist clothing and equipment from the worlds best brands backed up by our award winning customer service.  We are more than a shop, we are a service for adventure, we fully understand that to get the most from your passion you need the best kit that is fit for purpose and suits you personally.  We offer expert boot and rucksack fitting services in our Hereford shop and are always happy to discuss your equipment needs, so just call us.

The Hereford shop is open Monday to Saturday from 09:00 - 17:30.

We are closed on Sundays and Bank Holidays because we value our free time and want to keep it that way.

51 Eign GateHereford Herefordshire HR4 0AB

Trekitt Click & Collect

Our Click & Collect service offers all the benefits of shopping online combined with a specialist personal retail experience you'd receive in our Hereford shop. Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you. Best of all the service is completely FREE!

 

1. Add your items to your basket

Use our website to browse our catalogue of products with stock availability. When you find the item you want simply add it to your basket like you usually would.

 

2. Checkout using Click & Collect

Scroll down and choose Click & Collect as your delivery method. Enter your postcode at the checkout to find our location on a map.

 

3. Choose 'Trekitt Hereford' and collect your items

Choose our Hereford shop (please note, we are a single shop and are only based in Hereford), click continue, complete the rest of our standard checkout steps and you’re ready to collect your item.

 

Frequently Asked Questions

 

When can I collect my order?

For items in stock at the Hereford shop, we will normally have your item ready to collect within 1-2 working days.

For items which are at the warehouse, your order will be ready to collect in the time indicated on the website - please call in advance if you are making a long journey, just in case!

 

How will I know when my order is ready?

For every order we will send you an e-mail to let you know when your order is ready to collect.

 

What do I need to collect my order?

Please bring with you your confirmation e-mail, a photo proof of ID (i.e. passport, driving licence), and proof of address.

We will hold your order for 10 days, if you have any problems with getting to the shop to collect your order please feel free to contact us and we will happily extend this time when possible.

 

Can Someone Else Collect My Order?

Please contact us and we will do our best to accommodate any changes relating to collection.

 

How do I cancel/change my order?

If you wish to cancel your order or make any changes please contact us, our contact information can be found here. Please note, full refunds will be made via the original transaction made with our online team.

 

How do I return my order?

Our normal returns policy applies to all Click & Collect orders, for more information see our returns policy. You can also return directly to the shop.

 

Quick Contact

01432 263 335 support@trekitt.co.uk 51 Eign Gate Hereford Herefordshire HR4 0AB

Opening Hours

Opening Times

Monday: 09:00 - 17:30

Tuesday: 09:00 - 17:30

Wednesday: 09:00 - 17:30

Thursday: 09:00 - 17:30

Friday: 09:00 - 17:30

Saturday: 09:00 - 17:30

Sunday: CLOSED

Please note that the Hereford shop is closed on bank holidays

   

The whole ordering and delivery process went very smoothly but unfortunately the boots I had ordered were slightly too narrow and had to be returned, the no quibbles returns process was quick and easy, with Trekitt keeping me informed by email at every step of the way, including receipt of my parcel and when my refund had been processed. Service and communication with this company always excellent.

Steve.B  •   8th Aug.

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