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Trekitt Delivery Details

Standard Royal Mail Delivery

Due to the current situation, Royal Mail is experiencing an increase in demand for its courier services. Due to this we advise allowing up to 10 days for all Royal Mail deliveries.
Royal Mail is working hard to keep things running as normal, however, some services in areas may be disrupted. Please check this link for updates affecting your local area.

Delivery days- Deliveries will adhere to the timescales indicated in our terms & conditions provided that the order is placed before 3pm Monday to Friday (excluding bank holidays). Orders placed on Saturday or Sunday will be despatched on the following Monday (excluding bank holidays). For full details please see Terms and Conditions

Please note - Deliveries to Northern Ireland, Channel Islands, Isle of Man, Northern Scotland, Scottish Islands and the Isles of Scilly have restrictions on the available services due to the longer distances involved and may take additional time. Please scroll down the page to see full details.

Trekitt Click & Collect - Our Click & Collect service offers all the benefits of shopping online, combined with the same personal retail experience that you'd receive in our Hereford shop. Simply order your items, select Click & Collect and when your order is ready for collection we will contact you using the details provided when the order was placed. Click and Collect orders to our Hereford shop are free of charge.

DPD Click & Collect "Shop Pick-up" (£5)

Paid for DPD service selected at checkout to provide a fast and secure tracked service with email/text notifications directly to your chosen destination. Time scales are indicated in our terms & conditions; please note that "working days" do not include weekends or bank holidays. For full details please see Terms and Conditions

International Shipping

EU SHIPPING SUSPENDED - We are currently not shipping outside of the UK until further notice.

Import charges may apply so please check with your local customs office for more information. Please note, Trekitt does not sell or ship goods outside of the European Union.

BFPO - All BFPO deliveries will be delivered to BFPO Northolt via Royal Mail where they will then be distributed to the correct locations. Please be aware that once your parcel is handed over to BFPO we cannot track the parcel and will have no control over its delivery. Size and weight restrictions apply. PLEASE NOTE:BFPO deliveries must be sent via Royal Mail and it is the customers' responsibility to ensure they choose this delivery option, as well as making sure that the order is within the weight and size restrictions. DO NOT SELECT THE DPD SERVICE AS YOUR ORDER WILL BE REFUSED BY BFPO NORTHOLT AND RETURNED TO US.

BFPO orders which are returned to us for reasons including unsuccessful delivery will be refunded automatically.

All orders which are shipped to BFPO addresses outside of the EU will qualify for VAT free sales. When you initially place your order the VAT is included, but don't worry, email support@trekitt.co.uk and our dedicated Customer Service Team will confirm that the BFPO address is outside of the EU and refund the VAT amount to your original method of payment. Please make sure you use "GB" in the country field otherwise you will have to pay the International shipping charges.

Please select your country of destination below to show the available delivery options and prices

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  • United Kingdom (Great Britain)
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