Book an appointment at the Hereford Service Centre:

Contact Trekitt

We all know that things have gotten a little strange recently, what with the COVID pandemic that has engulfed the world, and it looks to be that physical retail has changed beyond all recognition.

So, if you want to come and visit us at the Hereford shop, from the 16th of June, you will need to make an appointment. This is incredibly easy to do and full details can be found here

We feel that this new system is the best way forward to keep us all safe and to make sure our customers continue to get the best Trekitt experience.

We simply cannot squeeze all of our extensive range into the shop, so before planning your appointment we would strongly encourage you to check stock availability, and location, online and do a CLICK AND COLLECT order to ensure the kit you need is at the shop in time for your appointment.

Get in touch

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  • Your Email Address *
  • Your Phone Number
  • Your Order Number (if Applicable)
  • Your Message *
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Call us

01432 263 335

Want to return something?

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Opening Hours

Hereford Service Centre opening times:

Monday: CLOSED

Tuesday: 09:00 - 17:30

Wednesday: 09:00 - 17:30

Thursday: 09:00 - 17:30

Friday: 09:00 - 17:30

Saturday: 09:00 - 17:30

Sunday: CLOSED

Customer Support Opening Times

Monday - Friday: 09:00 - 17:30

Saturday - Sunday: CLOSED

Please note that the Hereford Service Centre, warehouse & Customer Support are all closed on all bank holidays.

Quick Contact

01432 263 335 51 Eign Gate Hereford Herefordshire HR4 0AB


Excellent customer service. Really detailed easy to understand product descriptions on the Trekitt website, and gear reviews on the Trekitt YouTube channel made it so easy to choose the right backpack for me.
Emily - May 2020
Amazing service! Very helpful in regards sizing and what most matched my needs, despite this being done over the internet. YouTube videos of products being examined are very useful also. Would definitely use again, very fast and efficient delivery. Brilliant! Highly recommended!
David R - April 2020
Highly recommend. I usually go to the shop in Hereford as staff are alwasy very helpful and knowledgeable. So this was the first time I have purchased online and the service was just as good as the shop.
Grizzy - April 2020


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