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The Aeon is Lowe Alpine's latest creation for the "do it all'ers". It's a pack for those who want an exceptionally comfortable, lightweight and feature packed rucksack for all day use, no matter what your activity.
The Aeon is Lowe Alpine's latest creation for the "do it all'ers". It's a pack for those who want an exceptionally comfortable, lightweight and feature packed rucksack for all day use, no matter what your activity.
Lowe Alpine

Lowe Alpine Mens Aeon 27 Anthracite

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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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90-day returns period

DPD Returns Portal
We hope that you are perfectly happy with your order from Trekitt, but we understand that sometimes you may need to return an item. We offer a 90-day returns period from the date of purchase and aim to process all returns within 48 working hours of receipt. During exceptionally busy periods, returns may take up to 7 working days to be processed.

We do not offer a free returns service. If using the DPD Returns Portal, a charge of £5 will be deducted from your refund when processed. Returns from Highlands and Islands using theDPD Returns Portalwill deduct £15.50 from the order refund. Large DPD returns will have £6 deducted from their refund. (Specifications are over 5kg, and over Length of 30cm x width of 30cm and height of 10cm). If customers are returning items using their own postal service, and our returns form, all customers are responsible for any postage costs when returning any goods (excluding warranty returns).
For your convenience, follow here to theDPD Returns Portalto submit a return or click the button below. Alternatively, to arrange return postage for your items. Please use our warehouse returns address (Returns, Unit H&J, Moreton Business Park, Hereford, HR4 8DS) when completing the Returns PDF form below.


We are not liable for delays once an order has been dispatched. However, we will always work with the courier to assist in resolving any delivery issues where possible.
If an order has not been received, customers must contact us within 14 days ofdispatchso that we can investigate and assist accordingly.

If you have returned an item using the DPD returns portal and have not received confirmation of your refund, you must contact us within 14 days of dispatching your return so we can investigate. After this period, we may be unable to investigate or raise a claim.
We do not offer a free returns service. Customers returning items using their own postal service and our returns form are responsible for any postage costs when returning goods (excluding warranty returns).
To arrange your return, please complete the Returns PDF form and send you item to our warehouse at:
Returns
Unit H&J, Moreton Business Park
Hereford
HR4 8DS
Thank you for your patience while we improve our returns service.



The Trekitt Returns Policy Includes...
A 90 day return period and the Trekitt 2-year Common Sense Guarantee.

Exemptions & Surcharges
PPE (Facemasks, Climbing Equipment etc. ), Food Goods, Accessory Cord, Socks & Underwear can only be returned if they have not been worn and/or removed from their original packaging with all swing tags still attached. If there is any sign or possibility that the goods have been used, tampered with or contaminated in any way, then we cannot accept a return on the grounds of consumer safety. Zips are typically not covered under a manufacturer's warranty.

Please take care when packaging your returning order as customers will be liable for any exceptions or surcharges incurred for incorrectly packaged returns. You will be informed via email of the value of the charges which will be deducted form your refund amount.

The above does not affect the Consumer Contract Regulations. Click here to read more.

I want to return/exchange an online order
I want to return an unwanted item I want to return a faulty item under warranty I want to Exchange an item
Post it back to us Bring it back to us

To return an item to us, you must first:

  • Ensure the item is unused and in its original condition (including all label, tags and Boxes) and in a resellable condition
  • To arrange return postage for your items. Please use our warehouse returns address (Returns, Unit H&J, Moreton Business Park, Hereford, HR4 8DS) when completing the Returns PDF form here.
  • Appropriately package your item in protective packaging, failure to do so will invalidate your rights to a full refund or return (including footwear boxes which can be damaged in transit/customer care if not protected)
  • Please take care when packaging your returning order as customers will be liable for any exceptions or surcharges incurred for incorrectly packaged returns. You will be informed via email of the value of the charges which will be deducted form your refund amount.

Trekitt Returns,
Unit H-J,
Moreton Business Park,
Hereford,
HR4 8DS

Please ensure the service you use corresponds to the size/weight/value of the item. We regret to inform you that we cannot be held responsible for returned goods that become lost or damaged in transit. We therefore strongly recommend that you use a recorded/insured delivery service and keep a record of this and track your item. Once it has arrived at our warehouse, please wait the advised 48 hours for your refund which you will be notified of with a refund receipt sent to your account email. If you have not heard anything after this then please reach out to our Customer Support Team [email protected].

You can also return internet purchases at the Trekitt Service Centre in Hereford. To speed things along, please bring the Sales Invoice we sent via email as proof of purchase.

If you choose to receive a refund, this will be processed separately by our Customer Support Team.

You may exchange product(s) at the shop for Goods of an equal or higher value for which you will receive a new receipt.

Please note:
PPE (Facemasks, Climbing Equipment), Food Goods, Socks & Underwear can only be returned if everything is exactly as it was received. Packaging and labelling must be intact, and underwear must be unworn. If there is any sign or possibility that the goods have been used, tampered with, or contaminated in any way then we regret that we are unable to accept a return on the grounds of consumer safety.

This does not affect Consumer Contract Regulations.

Post it back to us Bring it back to us

If you feel that your item is defective/broken/faulty and it is still under warranty, please contact our Customer Support team ([email protected]) with as much information as possible with regards to the fault, including photos if applicable.

In return, they will supply you with a Returns Authorisation Number (RAN), a Returns Form and a FREE postage label. Please complete the returns form with as much detail as possible and include it with your item.

Download our Returns Form.

Trekitt Returns,
Unit H-J,
Moreton Business Park,
Hereford,
HR4 8DS

We cannot make any decisions before inspecting any claim. Should the item be found genuinely faulty, we aim to reach a fair and agreed solution, which may be a refund, a replacement or a professional repair.

Please note: We may need to send items to the original supplier, or a fully certified testing company. This process can take up to four weeks or longer during busy periods.

THIS BIT IS IMPORTANT! - To ensure your Warranty Return goes smoothly, please ensure all items are in a clean, dry condition and free from dirt. Any items that do not meet the above criteria will be sent back to you for health and hygiene purposes or you may be contacted asking if you would like us to clean it for you, where a cleaning charge will be applied with a minimum charge of £25.00.

Failure to follow the Warranty Returns procedure may significantly affect our ability to process your return and cause a delay in issuing your refund/replacement/repair.

You can also return internet purchases at the Trekitt Service Centre in Hereford. To speed things along, please bring the Sales Invoice we sent via email as proof of purchase.

If you choose to receive a refund, this will be processed separately by our Customer Support Team.

You may exchange product(s) at the shop for Goods of an equal or higher value for which you will receive a new receipt.

Online Bring it back to us

We do not offer exchanges. Instead we ask you kindly to complete a new order for the desired replacement and return the unwanted Good(s) for a refund. We acknowledge that this might seem more complicated, we can assure you it is by far the most efficient and fastest way to ensure that you receive the goods you require.

Any returns sent back requesting an exchange will be refunded in line with our returns process.

You can exchange internet purchases at the Trekitt Service Centre in Hereford, to speed things along please remember to present the sales invoice supplied by us in respect of such Goods as proof of purchase. You may exchange product(s) at the shop for Goods of an equal or higher value for which you will receive a new receipt.

Book an appointment
When will I receive my refund?
I paid by card I paid using PayPal

Once our Returns Team has processed your refund, you will receive a new e-receipt showing the returned item(s). After this you should expect to see your funds back in your account within 3 to 5 working days, depending on how your card provider processes refunds.

Refunds can only be made to the original payment method and are normally processed within 2 working days, however, during busy periods they can take up to 7 days.

Once our Returns Team has processed your refund, you will receive a new e-receipt showing the returned item(s). After this you should expect to see your funds back in your PayPal account that same day.

Refunds can only be made to the original payment method and are normally processed within 48 hours, however, during busy periods they can take up to 7 days.

What is the Trekitt 2-year Common Sense Guarantee?

We love this business and take great care personally selecting the products we sell. We are confident that the kit we have chosen is the best currently available.

That is why we offer our Trekitt Common Sense 2-year guarantee on every product we sell!

Therefore, if within 2-years a manufacturing fault develops in the materials or construction of a product that we have sold you, we guarantee to sort it out. We aim to reach a fair and agreed solution, which may be a refund, replacement or a professional repair.

The "common sense" bit. Please don't send us kit that has been used and abused and is completely worn out, and then expect us to replace it. Stuff does wear out, it's a fact of life, however if you feel that your purchase is genuinely faulty please get in touch with us at [email protected]

Please note:
PPE (Facemasks, Climbing Equipment), Food Goods, Socks & Underwear can only be returned if everything is exactly as it was received. Packaging and labelling must be intact, and underwear must be unworn. If there is any sign or possibility that the goods have been used, tampered with, or contaminated in any way then we regret that we are unable to accept a return on the grounds of consumer safety.

This does not affect Consumer Contract Regulations.

What does "90 Day Returns Period" mean?

We offer an 90 Day returns period provided the items are returned in the original condition that you received them, including all labels and packaging intact.

Please note:
PPE (Facemasks, Climbing Equipment), Food Goods, Socks & Underwear can only be returned if everything is exactly as it was received. Packaging and labelling must be intact, and underwear must be unworn. If there is any sign or possibility that the goods have been used, tampered with, or contaminated in any way then we regret that we are unable to accept a return on the grounds of consumer safety.

This does not affect Consumer Contract Regulations.

Consumer Contract Regulations (CCR)

What are the Consumer Contract Regulations?

Under the "Consumer Contract Regulations, you have the right to cancel an order for goods made at a distance. These rights start from the moment you place your order and ends 14 days from the day you receive your goods.

Your right to cancel

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

This 14 day period is the time you have to decide whether to cancel, you then have a further 14 days to actually send the goods back.

Your Right to a Refund under CCR

You may get a refund within 14 days of either, the trader getting the goods back, or you providing evidence of having returned the goods (for example, a proof of postage receipt from the post office), whichever is the sooner.

A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary. The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop.

Refunding the cost of delivery

The trader has to refund the basic delivery cost of getting the goods to you in the first place, so if you opted for enhanced service e.g. guaranteed next day, it only has to refund the basic cost.

Exemptions

There are some circumstances where the Consumer Contracts Regulations does not give you a right to cancel. These include CDs, DVDs or software if you've broken the seal on the wrapping, perishable items and tailor-made or personalised items. They also include goods with a seal for health protection and hygiene reasons that have been broken or tampered with, e.g. Climbing Equipment and PPE.

My goods are broken

If you feel that your item is defective/broken/faulty and it is still under warranty, please contact our Customer Support team([email protected])with as much information as possible with regards to the fault, including photos if applicable.

We want to reduce our impact on the environment as much as possible, the first step for this is reducing our waste. Therefore, please note that we will always offer a professional repair in the first instance; if the product can be repaired.

This may involve your product being sent back to our suppliers or to a professional repair company. Please note that due tovaried procedures, warranty claims and repairs can take between 2 and 4 weeks to be concluded

Consumer Contract Regulations (CCR)

What are the Consumer Contract Regulations?

Under the "Consumer Contract Regulations, you have the right to cancel an order for goods made at a distance. These rights start from the moment you place your order and ends 14 days from the day you receive your goods.

Your right to cancel

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

This 14 day period is the time you have to decide whether to cancel, you then have a further 14 days to actually send the goods back.

Your Right to a Refund under CCR

You may get a refund within 14 days of either, the trader getting the goods back, or you providing evidence of having returned the goods (for example, a proof of postage receipt from the post office), whichever is the sooner.

A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary. The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop.

Refunding the cost of delivery

The trader has to refund the basic delivery cost of getting the goods to you in the first place, so if you opted for enhanced service e.g. guaranteed next day, it only has to refund the basic cost.

Exemptions

There are some circumstances where the Consumer Contracts Regulations does not give you a right to cancel. These include CDs, DVDs or software if you've broken the seal on the wrapping, perishable items and tailor-made or personalised items. They also include goods with a seal for health protection and hygiene reasons that have been broken or tampered with, e.g. Climbing Equipment and PPE.

DPD Returns Portal

Lowe Alpine Mens Aeon 27 Anthracite

Season:Sale

Brand:Lowe Alpine

Code:FTE-64-AN

The Aeon is Lowe Alpine's latest creation for those who want a pack to do it all. It's a pack for those who have had the same 5kg canvas backpack for 20 years and felt no need to update it until it fell apart. It's for those who want to buy a pack, use it for anything and everything while loving every minute with it. Whether you're using it for climbing, walking, skiing, running or even the most demanding daily commute, it's designed to offer comfort, simplicity and reliability for years to come.

Starting with the most influental part of the Aeon, Lowe Alpine feature their tried and tested Air Contour back system to provide the greatest level of comfort and breathability for demanding walks, runs and climbs. It's gloriously simple, lightweight and adjustable for a varying heights and sizes. Adjustability is carried out by a velcro backpanel which can be slid up and down, while two sizes (M/L, L/XL) offer the correct height for the taller and more average user. Not only is the backpanel infinitely adjustable, but exceptionally breathable thanks to Lowe Alpine's moulded foam and spacer mesh construction, allowing air to pass behind your back for increased comfort on hot days. This construction is also flexible and can be folded for travel use (unlike rigid frame alternatives). It's instantly comfortable and needs little adjusting before you can skip your way happily down the trail.

One of the first things you notice when strapping the Aeon to your back is how minimalist yet supportive the hipbelt is. To the sceptical, traditional rucksack viewer, it looks like it wouldn't take much more weight than a bag of crisps. However having popped 15kg in for a little tester, I can confirm that not only is it supportive, but exceptionally comfortable thanks to how lightweight and flexible it is. This is then further increased by a layer of breathable foam which wicks away sweat and doesn't create hot spots or discomfort. On the outer of the hipbelt are two zipped pockets, ideal for a phone, snacks or keys. 

Moving onto pockets, you're given the two hipbelt pockets previously mentioned, a large stretch outer pocket for a jacket or other quick to access items, one outer pocket on the lid, two large stretch side pockets for bottles (these will take a 1L bottle of water easily), a hydration sleeve and lastly your main storage compartment with a zip top. It's fair to say that you've got enough pockets to store just about every trail accessory you could possibly want. On top of this, ice axe loops are included for winter climbing and walking poles will fit here too. 

Whether you're walking, climbing, running, skiing, commuting or simply using for daily life, the Aeon is a gloriously simple, lightweight and overall brilliant pack which guarantees comfort and durability for those who want one pack to last years of use and abuse. 

Trekitt's Hannah Campbell took the Aeon Packs up to North Wales for a weekend to find out what they're all about; her review can be found here.

  • Easy access zip entry
  • Breathable shoulder harness
  • Adjustable back system
  • Front stretch mesh stash pocket
  • Stretch side pockets
  • Walking pole attachments
  • Ice axe loops
  • Double side compression
  • External pockets
  • Internal security compartment
  • Hydration compatible
  • Forward pull hipbelt
  • Sternum strap with whistle
Technical Information

M/L

Weight: 0.866kg

L/XL

Weight: 0.94kg

Sizing Information

M/L

Back length: 41cm - 51cm

Dimensions: 52 x 25 x 22cm

L/XL

Back length: 46cm - 56cm

Dimensions: 53 x 26 x 22cm

Professional Opinion

Words by Trekitt's Hannah Campbell. Check out her full review and blog here.

As we were packing to head up North, the boys from upstairs asked us to take the new Lowe Alpine Aeon packs for a test run to see what we thought. We were honestly blown away by them; so I thought I’d fill you in on why these excited us so much.

IMG_8548

 

So, I took the Womens Aeon ND16 and Jamie took the Mens Aeon 35 (Lowe Alpine have developed these packs in three sizes for women and men). They are slightly different beasts, so I’m going to focus on the ND16 (although most of these points will apply to all of them).

This pack ended up suiting me for pretty much everything. On the one day it rained we headed to Beacons climbing centre for a little training session indoors. Between the two packs we fitted our 40m rope, 4 pairs of climbing shoes, chalk bags, water, snacks, and we still had enough room to throw in our quickdraws (important if we were going to climb outside). We also did all of our trekking, scrambling, running and general mooching in these bags (the ND16 also fits our MacBook Pro in pretty perfectly).

It’s designed as an all season bag and boasts that in its stripped down, functional style. The aeon does everything you need it to, all year round. Nothing more, nothing less. It doesn’t have any extra faffy straps, it’s simple to use, it’s incredibly lightweight and it’s amazingly comfortable. Let’s get into the (ever exciting) techy stuff!

fullsizeoutput_20

The Back System

Lowe Alpine use their own Air Contour back system, which is pretty epic for several reasons. First of all, it’s exceptionally breathable. It’s constructed with moulded foam and spacer mesh which means that air can pass between your back and the bag (no more sweaty backs, yay!). This also means that this back system is totally flexible because it doesn’t have a solid frame; so the pack be folded or rolled up and put into a larger pack if you are off travelling. This back system is also adjustable (Yup, even in the smaller packs!) and will fit back lengths of 36cm – 46cm – just slide the velcro back panel up or down to suit you.

Shoulder Harness and Hip Belt

The shoulder straps are incredibly lightweight, flexible and breathable. They don’t chafe, they don’t hold any sweat and they distribute the weight really well. I was surprised with the hip belt though. I’ve found it really difficult to find a small day pack with a substantial hip belt (they all seem to be tiny straps that dig in and don’t take very much weight at all). This pack, however, has a hip belt that’s a bit more substantial. It still doesn’t get in the way if you’re scrambling, and they sit really well on your hips making any weight you have in there feel really light (I honestly forgot I had the pack on half the time).

So all of these aspects together result in a pack that is incredibly supportive because it hugs the contours of your body, breathable, lightweight and carries any load really really comfortably.

Storage Space

Even though this pack is only 16 litres, Lowe Alpine have absolutely nailed the pocket space. The pack has three mesh pockets on the outside; two on the side that fit a litre bottle in each, and a larger pocket on the front which is perfect for maps and jelly babies. It also has a smaller pocket on the front (just above the mesh pocket) that’ll fit in your phone or sunglasses. Behind the velcro back panel there is also a large hydration compartment with a clip at the top to hold your hydration bladder in place.

The main compartment opens up almost fully in a clam shell style; it’s spacious and simple with plenty of room for all the rest of your bit’s for the day. It also has a small internal zip pocket with a key clip (losing your keys in the bottom of your pack is the WORST after a long day of trekking). There are also two small pockets on the hip belts which will fit your headtorch or a few energy gels.

Another cool feature to the pack are Lowe Alpines multi-lock straps on the front of the bag. They are compatible with Ice axes, walking poles and helmets (if your use the chin strap).

img_8479.jpg

In My Opinion

The Good

I was amazed by the bag as a whole. It was light, flexible and is far more versatile and technical than other packs in this kind of literage. Lowe Alpine also haven’t priced themselves out of the market with these packs, so you can get a much more diverse pack for not a great deal more money.

An added bonus it that Lowe Alpines marketing for the new packs feature a lot of SUPER cool, athletic females just doing their thing. That’s what I like to see!

The Bad

The colour choices are predictable –  Pinkie/purple, blue and black for the ladies (of course). Common guys - I thought we were past this! It does feel like having to choose the best out of a bad colour palette… “I mean, black goes with everything.. right?”.

The Ugly

This is something I’ve seen quite a lot in other packs and occasionally technical jackets – The womens version will have fewer features or pockets than the mens, and will still be the same price. With these packs we have the same issue. Don’t worry, the features are all the same. We do still have the same amount of pockets – however the mens equivalent packs have 2 extra litres of storage space for the same price point (E.g. 16 litres for the women and 18 litres for the mens equivalent pack).

Like I said, it isn’t unique to this pack so try not to let it cloud your judgement, because it is absolutely gorgeous.

IMG_8603

*Side Note* We had to carry Millie across Crib Goch on day 4 and she fitted into Jamie’s pack (along with a few other bits) pretty perfectly!

I think that’s about it for the new Aeon. I hope I’ve managed to get across just how excited I was about this pack (I plan on permanently adding this to my kit pool before the depths of winter so I can test it in the REALLY cold conditions).

Thanks Guys!

Hannah

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