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The Blacktail 2 Hotel Tent is primarily designed for bikepacking and three-season use. It's a freestanding tent with an extended vestibule to give you extra space and added features specific to bikepacking.
The Blacktail 2 Hotel Tent is primarily designed for bikepacking and three-season use. It's a freestanding tent with an extended vestibule to give you extra space and added features specific to bikepacking.
Big Agnes

Big Agnes Blacktail 2 Hotel Bikepacking Tent Grey

£430.00
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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When you purchase this item, you will earn of rewards points to spend on your next purchase from us. You can spend your Rewards balance in-store & online.

90-day returns period

DPD Returns Portal
We hope that you are perfectly happy with your order from Trekitt, but we understand that sometimes you may need to return an item. We offer a 90-day returns period from the date of purchase and aim to process all returns within 48 working hours of receipt. During exceptionally busy periods, returns may take up to 7 working days to be processed.

We do not offer a free returns service. If using the DPD Returns Portal, a charge of £5 will be deducted from your refund when processed. Returns from Highlands and Islands using theDPD Returns Portalwill deduct £15.50 from the order refund. Large DPD returns will have £6 deducted from their refund. (Specifications are over 5kg, and over Length of 30cm x width of 30cm and height of 10cm). If customers are returning items using their own postal service, and our returns form, all customers are responsible for any postage costs when returning any goods (excluding warranty returns).
For your convenience, follow here to theDPD Returns Portalto submit a return or click the button below. Alternatively, to arrange return postage for your items. Please use our warehouse returns address (Returns, Unit H&J, Moreton Business Park, Hereford, HR4 8DS) when completing the Returns PDF form below.


We are not liable for delays once an order has been dispatched. However, we will always work with the courier to assist in resolving any delivery issues where possible.
If an order has not been received, customers must contact us within 14 days ofdispatchso that we can investigate and assist accordingly.

If you have returned an item using the DPD returns portal and have not received confirmation of your refund, you must contact us within 14 days of dispatching your return so we can investigate. After this period, we may be unable to investigate or raise a claim.
We do not offer a free returns service. Customers returning items using their own postal service and our returns form are responsible for any postage costs when returning goods (excluding warranty returns).
To arrange your return, please complete the Returns PDF form and send you item to our warehouse at:
Returns
Unit H&J, Moreton Business Park
Hereford
HR4 8DS
Thank you for your patience while we improve our returns service.



The Trekitt Returns Policy Includes...
A 90 day return period and the Trekitt 2-year Common Sense Guarantee.

Exemptions & Surcharges
PPE (Facemasks, Climbing Equipment etc. ), Food Goods, Accessory Cord, Socks & Underwear can only be returned if they have not been worn and/or removed from their original packaging with all swing tags still attached. If there is any sign or possibility that the goods have been used, tampered with or contaminated in any way, then we cannot accept a return on the grounds of consumer safety. Zips are typically not covered under a manufacturer's warranty.

Please take care when packaging your returning order as customers will be liable for any exceptions or surcharges incurred for incorrectly packaged returns. You will be informed via email of the value of the charges which will be deducted form your refund amount.

The above does not affect the Consumer Contract Regulations. Click here to read more.

I want to return/exchange an online order
I want to return an unwanted item I want to return a faulty item under warranty I want to Exchange an item
Post it back to us Bring it back to us

To return an item to us, you must first:

  • Ensure the item is unused and in its original condition (including all label, tags and Boxes) and in a resellable condition
  • To arrange return postage for your items. Please use our warehouse returns address (Returns, Unit H&J, Moreton Business Park, Hereford, HR4 8DS) when completing the Returns PDF form here.
  • Appropriately package your item in protective packaging, failure to do so will invalidate your rights to a full refund or return (including footwear boxes which can be damaged in transit/customer care if not protected)
  • Please take care when packaging your returning order as customers will be liable for any exceptions or surcharges incurred for incorrectly packaged returns. You will be informed via email of the value of the charges which will be deducted form your refund amount.

Trekitt Returns,
Unit H-J,
Moreton Business Park,
Hereford,
HR4 8DS

Please ensure the service you use corresponds to the size/weight/value of the item. We regret to inform you that we cannot be held responsible for returned goods that become lost or damaged in transit. We therefore strongly recommend that you use a recorded/insured delivery service and keep a record of this and track your item. Once it has arrived at our warehouse, please wait the advised 48 hours for your refund which you will be notified of with a refund receipt sent to your account email. If you have not heard anything after this then please reach out to our Customer Support Team [email protected].

You can also return internet purchases at the Trekitt Service Centre in Hereford. To speed things along, please bring the Sales Invoice we sent via email as proof of purchase.

If you choose to receive a refund, this will be processed separately by our Customer Support Team.

You may exchange product(s) at the shop for Goods of an equal or higher value for which you will receive a new receipt.

Please note:
PPE (Facemasks, Climbing Equipment), Food Goods, Socks & Underwear can only be returned if everything is exactly as it was received. Packaging and labelling must be intact, and underwear must be unworn. If there is any sign or possibility that the goods have been used, tampered with, or contaminated in any way then we regret that we are unable to accept a return on the grounds of consumer safety.

This does not affect Consumer Contract Regulations.

Post it back to us Bring it back to us

If you feel that your item is defective/broken/faulty and it is still under warranty, please contact our Customer Support team ([email protected]) with as much information as possible with regards to the fault, including photos if applicable.

In return, they will supply you with a Returns Authorisation Number (RAN), a Returns Form and a FREE postage label. Please complete the returns form with as much detail as possible and include it with your item.

Download our Returns Form.

Trekitt Returns,
Unit H-J,
Moreton Business Park,
Hereford,
HR4 8DS

We cannot make any decisions before inspecting any claim. Should the item be found genuinely faulty, we aim to reach a fair and agreed solution, which may be a refund, a replacement or a professional repair.

Please note: We may need to send items to the original supplier, or a fully certified testing company. This process can take up to four weeks or longer during busy periods.

THIS BIT IS IMPORTANT! - To ensure your Warranty Return goes smoothly, please ensure all items are in a clean, dry condition and free from dirt. Any items that do not meet the above criteria will be sent back to you for health and hygiene purposes or you may be contacted asking if you would like us to clean it for you, where a cleaning charge will be applied with a minimum charge of £25.00.

Failure to follow the Warranty Returns procedure may significantly affect our ability to process your return and cause a delay in issuing your refund/replacement/repair.

You can also return internet purchases at the Trekitt Service Centre in Hereford. To speed things along, please bring the Sales Invoice we sent via email as proof of purchase.

If you choose to receive a refund, this will be processed separately by our Customer Support Team.

You may exchange product(s) at the shop for Goods of an equal or higher value for which you will receive a new receipt.

Online Bring it back to us

We do not offer exchanges. Instead we ask you kindly to complete a new order for the desired replacement and return the unwanted Good(s) for a refund. We acknowledge that this might seem more complicated, we can assure you it is by far the most efficient and fastest way to ensure that you receive the goods you require.

Any returns sent back requesting an exchange will be refunded in line with our returns process.

You can exchange internet purchases at the Trekitt Service Centre in Hereford, to speed things along please remember to present the sales invoice supplied by us in respect of such Goods as proof of purchase. You may exchange product(s) at the shop for Goods of an equal or higher value for which you will receive a new receipt.

Book an appointment
When will I receive my refund?
I paid by card I paid using PayPal

Once our Returns Team has processed your refund, you will receive a new e-receipt showing the returned item(s). After this you should expect to see your funds back in your account within 3 to 5 working days, depending on how your card provider processes refunds.

Refunds can only be made to the original payment method and are normally processed within 2 working days, however, during busy periods they can take up to 7 days.

Once our Returns Team has processed your refund, you will receive a new e-receipt showing the returned item(s). After this you should expect to see your funds back in your PayPal account that same day.

Refunds can only be made to the original payment method and are normally processed within 48 hours, however, during busy periods they can take up to 7 days.

What is the Trekitt 2-year Common Sense Guarantee?

We love this business and take great care personally selecting the products we sell. We are confident that the kit we have chosen is the best currently available.

That is why we offer our Trekitt Common Sense 2-year guarantee on every product we sell!

Therefore, if within 2-years a manufacturing fault develops in the materials or construction of a product that we have sold you, we guarantee to sort it out. We aim to reach a fair and agreed solution, which may be a refund, replacement or a professional repair.

The "common sense" bit. Please don't send us kit that has been used and abused and is completely worn out, and then expect us to replace it. Stuff does wear out, it's a fact of life, however if you feel that your purchase is genuinely faulty please get in touch with us at [email protected]

Please note:
PPE (Facemasks, Climbing Equipment), Food Goods, Socks & Underwear can only be returned if everything is exactly as it was received. Packaging and labelling must be intact, and underwear must be unworn. If there is any sign or possibility that the goods have been used, tampered with, or contaminated in any way then we regret that we are unable to accept a return on the grounds of consumer safety.

This does not affect Consumer Contract Regulations.

What does "90 Day Returns Period" mean?

We offer an 90 Day returns period provided the items are returned in the original condition that you received them, including all labels and packaging intact.

Please note:
PPE (Facemasks, Climbing Equipment), Food Goods, Socks & Underwear can only be returned if everything is exactly as it was received. Packaging and labelling must be intact, and underwear must be unworn. If there is any sign or possibility that the goods have been used, tampered with, or contaminated in any way then we regret that we are unable to accept a return on the grounds of consumer safety.

This does not affect Consumer Contract Regulations.

Consumer Contract Regulations (CCR)

What are the Consumer Contract Regulations?

Under the "Consumer Contract Regulations, you have the right to cancel an order for goods made at a distance. These rights start from the moment you place your order and ends 14 days from the day you receive your goods.

Your right to cancel

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

This 14 day period is the time you have to decide whether to cancel, you then have a further 14 days to actually send the goods back.

Your Right to a Refund under CCR

You may get a refund within 14 days of either, the trader getting the goods back, or you providing evidence of having returned the goods (for example, a proof of postage receipt from the post office), whichever is the sooner.

A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary. The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop.

Refunding the cost of delivery

The trader has to refund the basic delivery cost of getting the goods to you in the first place, so if you opted for enhanced service e.g. guaranteed next day, it only has to refund the basic cost.

Exemptions

There are some circumstances where the Consumer Contracts Regulations does not give you a right to cancel. These include CDs, DVDs or software if you've broken the seal on the wrapping, perishable items and tailor-made or personalised items. They also include goods with a seal for health protection and hygiene reasons that have been broken or tampered with, e.g. Climbing Equipment and PPE.

My goods are broken

If you feel that your item is defective/broken/faulty and it is still under warranty, please contact our Customer Support team([email protected])with as much information as possible with regards to the fault, including photos if applicable.

We want to reduce our impact on the environment as much as possible, the first step for this is reducing our waste. Therefore, please note that we will always offer a professional repair in the first instance; if the product can be repaired.

This may involve your product being sent back to our suppliers or to a professional repair company. Please note that due tovaried procedures, warranty claims and repairs can take between 2 and 4 weeks to be concluded

Consumer Contract Regulations (CCR)

What are the Consumer Contract Regulations?

Under the "Consumer Contract Regulations, you have the right to cancel an order for goods made at a distance. These rights start from the moment you place your order and ends 14 days from the day you receive your goods.

Your right to cancel

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

This 14 day period is the time you have to decide whether to cancel, you then have a further 14 days to actually send the goods back.

Your Right to a Refund under CCR

You may get a refund within 14 days of either, the trader getting the goods back, or you providing evidence of having returned the goods (for example, a proof of postage receipt from the post office), whichever is the sooner.

A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary. The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop.

Refunding the cost of delivery

The trader has to refund the basic delivery cost of getting the goods to you in the first place, so if you opted for enhanced service e.g. guaranteed next day, it only has to refund the basic cost.

Exemptions

There are some circumstances where the Consumer Contracts Regulations does not give you a right to cancel. These include CDs, DVDs or software if you've broken the seal on the wrapping, perishable items and tailor-made or personalised items. They also include goods with a seal for health protection and hygiene reasons that have been broken or tampered with, e.g. Climbing Equipment and PPE.

DPD Returns Portal

Big Agnes Blacktail 2 Hotel Bikepacking Tent Grey

Season:Sale SS24

Brand:Big Agnes

Code:TBTHBP221

What is the Blacktail 2 Hotel Bikepacking Tent?

This is a three-season, freestanding tent designed for two people and primarily bikepacking. It offers lightweight shelter and has specific bikepacking features to make your adventure a little bit easier.

What is it made of?

Fly: The fly is made using polyester, which is robust enough to take on more rugged or bushy environments without the additional weight and bulk. This material is treated with a waterproof polyurethane coating that provides a HH rating of 1500mm to keep you protected and dry in less-than-ideal conditions. All seams are taped to enhance the waterproofness and ensure that water doesn't leak through the stitching in heavy downpours.

Floor: Big Agnes has used the same material on the tent's base as the flysheet - lightweight, polyurethane-coated polyester. For additional reinforcement on rough or wet surfaces or if you'd like to create a vestibule floor, you can also purchase tent footprints separately.

Mesh: Mesh is used to construct the tent body/inner of the Blacktail Hotel BP. To be specific, it's a breathable polyester mesh that keeps your tent aired out nicely and provides versatility for humid conditions.

Poles: Tent poles comprise aluminium to provide maximum strength without excessive weight, making this tent easier to carry in a backpack for multi-day adventures.

What are its features?

Entry: The Blacktail 2 Hotel BP has two doors and two vestibules to maximise room in the tent, giving you space to store gear and backpacks in the doorway instead of your sleeping space. Two doors make the tent much more accessible when you're sharing the tent, so you don't have to worry so much about standing on your campmate when nature calls in the middle of the night.

Storm flaps on the vestibule zippers help to keep the weather out. Dual zips allow you to ventilate when needed without leaving the entire door open - when it is open, you can stash it into the door keeper to prevent it from flapping around in the wind.

Space: The Blacktail 2 Hotel BP has ample room for two people. If you don't mind carrying a little extra weight and prefer to have extra room for yourself, you could even use this on solo adventures too.

A symmetrical pole structure with pre-bent Shortstik 12" poles keeps the tent upright, and gives you just over a metre of headroom at its tallest point. The tent also comes with plastic clips that make it easy to attach the tent body to the pole frame for quick and easy assembly.

Storage: Four interior mesh pockets and two media pockets are handy for storing and organising essentials, keeping them accessible to save you from faffing around in the dark. Daisy-chain webbing loops on the fly, multiple interior loops and elastic helmet webbing on the inner give you alternative options for hooking other pieces of kit.

For storing and transporting the tent itself, it comes with a water resistant compression stuffsack that features a daisy chain webbing system, versatile enough to attach to various bike frames.

Ventilation: Plenty of ventilation options make the Blacktail ideal for warmer climates - two fly vents, a low-vent on the vestibule doors, and even the double-zip function on the doors allow you to draw in airflow, helping to prevent heat build-up and condensation through the night.

Guylines, attachments and pegs: Pre-cut, reflective guylines and tensioners already attached to the fly make this tent ready-to-pitch right out of the bag! Webbing loops on the tent corners are durable to keep everything in place and are held down using the included aluminium stakes.

Optional extras: As mentioned, for extra reinforcement you can separately purchase a Blacktail 2 Hotel BP Footprint to protect the underside of your tent and create a full floor with the vestibule included.

If you're seeking extra storage, you can also purchase a Big Agnes Gear Loft that allows you to hang pockets for your belongings above the sleeping area; this tent is compatible with the Square Gear Loft (also sold separately).

Features:

  • 12" Shortstik Poleset
  • Water-resistant compression stuff sack with daisy-chain webbing system for multiple bike-frame attachment configurations
  • Daisy-chain webbing loops on the fly's exterior
  • Elastic helmet webbing on exterior of tent body
  • Extended footprints (sold separately) creates a vestibule floor
  • Fly features one extended, pole-supported, side-entry vestibule, and one quick-access vestibule
  • Storm flaps on vestibule zipper
  • Symmetrical pole structure with pre-bent poles
  • Dual-zipper door
  • Quick Stash door keeper on tent body door
  • Media pockets, two fly vents, Low Vent feature on the vestibule doors
  • Ready to pitch; with pre-cut guylines and tensioners attached to fly
  • Reflective guy lines and webbing on tent corners
  • Multiple interior loops
  • Footprint sold separately
  • Two exterior loops for added attachment options
  • Lightweight aluminium pole system with prebends
  • Plastic clips attach tent body to pole frame
  • 4 interior mesh pockets, 2 media pockets & 10 Big Agnes Dirt Dagger UL stakes
  • Gear loft loops included (Gear Loft sold separately)
  • Fast fly set-up available
Technical Information

Trail Weight: 2.75kg

Packed Weight: 3.03kg

Fast Fly Weight: 2.41kg

Packed Size: 22 x 37 x 20cm

Floor Size: 3.1m2

Floor Length: 229cm

Floor Width: 132cm

Head Height: 107cm

Vestibule Area: 2.6m2 x 0.8m2

Sizing Information
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